Let's Make a Splash!
Getting started is easy. Whether it's your baby's first swim or your advanced swimmer's next challenge, we'll guide you to the perfect class in three simple steps.
Choose the Right Starting Point
Children Under 3 Years
(No Assessment Needed)
Our Squirts program is for parents and babies/toddlers under three—no assessment required! Simply book directly into the right class for your child’s age: Squirteenies (3-6 months, FREE), Lil’ Squirts (6-18 months), Big Squirts (18-36 months), or Super Squirts (18-36 months, advanced).
Want to try first? Contact us for a free trial class.
Children Over 3 Years
(Free Assessment Required)
For children over three, we determine their perfect starting level with a free, 10-minute assessment at the pool. Our swim supervisor will assess your child’s current abilities and recommend the right class for their skill level.
Book your free assessment through the Parent Portal.
Helpful Resources
Everything you need to know before your child makes their first splash!
Our Teachers
Meet the heart of In The Deep! Our teachers are the magic-makers who turn worried children into confident swimmers.
Teacher Consistency – Our Promise to You
We work hard to keep the same friendly face teaching your child each week, because that teacher-student bond matters. While we can’t guarantee the exact same teacher every single week (life happens—holidays, illness, family commitments), we can absolutely guarantee:
✓ Consistent Excellence – Every teacher is trained in our identical program
✓ Warm, Expert Instruction – All our teachers are specially selected for their ability to build confidence
✓ Same High Standards – Whether it’s Teacher A or Teacher B, your child gets the same In The Deep magic
✓ Clear Communication – We’ll always let you know about any changes in advance
What We Absolutely CAN Guarantee
Every teacher in the water with your child:
- Is fully trained in our unique teaching method
- Holds recognised industry qualifications (AUSTSWIM or Swim Australia)
- Has current First Aid, CPR, and Working with Children Check
- Completes our specialised In The Deep training program
- Brings warmth, patience, and genuine care to every lesson
Why Our Teachers Are Special
We don’t just hire good swimmers—we find people who love working with children, share our values of ease, empowerment, creativity and fun, and embrace our philosophy of building confidence first. Our teachers are character builders, confidence boosters, and genuine water enthusiasts who make swimming the highlight of your child’s week.
Questions About Your Teacher?
Your child is in expert hands! Questions about qualifications, teaching style, or any changes? We’re always here to chat and ensure you feel completely comfortable with your child’s swimming journey.
Our Pool
Welcome to our aquatic wonderland! Our pool isn’t just beautiful—it’s been thoughtfully designed to create the perfect learning environment where swimmers of all ages can flourish.
Temperature Perfect for Learning
Our indoor 25-metre heated pool maintains a beautifully toasty 32°C to 33°C—warm enough for tiny water babies, perfect for confident squad swimmers, and just right for everyone in between! The 25-metre length provides plenty of space for all our programs, while the indoor setting means no weather worries—lessons happen rain or shine!
Healthy, Clean Water – The Deep Difference
In June 2019, we made moves by upgrading to the world-leading Biozone AOP (Advanced Oxidation Process) system. This isn’t just any pool—your child swims in water that’s cleaner and healthier than most!
Our AOP magic combines UV light technology, ozone purification, and minimal chlorine to create the ultimate clean water experience.
What This Means For Your Family:
✓ No stinging eyes (free of harsh chloramines)
✓ No itchy skin after swimming (gentle on sensitive skin)
✓ No strong “pool smell” (just fresh, clean water)
✓ Enhanced virus protection for everyone’s health and safety
We’re proud to be a Healthy Swim accredited venue! Want to dive deeper? Check out our blog for the fascinating details.
Family-Friendly Facilities
Three Options to Keep Everyone Comfortable: We have a female change room, male change room, and accessible change room that’s perfect for families needing extra support.
Family-Friendly Features:
- Change tables, hairdryers, and showers with doors for privacy
- Special curtained section in the male change room so mums can assist their sons privately
- Regular staff supervision during busy times for safety and comfort
Guidelines That Keep Things Flowing Smoothly:
Age Guidelines:
- Under 6: Must be accompanied by an adult for safety and support
- Over 6: Parents can use the change room matching their gender, which supports privacy and comfort for all families
During Busy Times:
- Quick showers are appreciated during peak periods to everyone gets their turn to freshen up
- Our staff monitor the flow to ensure everything runs smoothly and safely
Remember: Swim change rooms are for adults only—all swim school students use our dedicated poolside facilities.
Come Test the Waters Yourself!
This is where the magic happens—where nervous beginners become confident swimmers, where families create lasting memories, and where the pure joy of being in the water comes to life. Once you experience the quality of our water and see the care we put into every detail, you’ll understand why families love making a splash as part of our In The Deep community.
Our Make-Up Promise
Life happens, and we’ve got your back!
At In The Deep, we know family life can be beautifully unpredictable. Between sudden sniffles, surprise school events, and family emergencies, keeping up with regular activities can feel like swimming upstream.
That’s why we created Sydney’s most generous make-up policy – because your child’s swimming journey shouldn’t stop just when life gets started!
UNLIMITED Make-Up Lessons
How many make-ups do you get with us? UNLIMITED! No counting. No restrictions. No stress. Just unlimited make-up lessons for any enrolled student during the term.
What this means:
- Child gets the sniffles? Make it up later
- Family emergency? Your swimmer won’t miss out
- Work throws a curveball? We’ll keep them on track
- Life gets in the way?We’ve got you covered
3 Months to Use Them
Your make-up lessons stay active for 3 whole months. That’s longer than a school term! No rushing. No panic. Just flexible support when you need it.
Why We’re Different
While everyone else limits make-ups or charges extra fees, we believe swimming lessons should support your family life, not stress it. When you choose In The Deep, you choose a swimming community that gets the realities of parenting.
The Bottom Line
Your investment is protected. When unexpected life happens, your child’s swimming journey doesn’t miss a beat. Every missed lesson can be made up. No questions asked. No limits applied.
Ready to Dive In?
Experience our family-first approach and discover why our unlimited make-up promise is just the beginning of what makes In The Deep special.
Trials and Assessments
The beginning of every amazing swimming journey! Whether it’s a first assessment or a gentle trial class, this is where the magic starts. Here’s what to expect.
New Student Assessments (Ages 3+)
Why We Assess
At In The Deep, we run a skill-based program where every child is placed exactly where they’ll thrive—not just based on age, but on their unique abilities and comfort level in the water.
How It Works
Your child will spend 10 minutes in the water with one of our friendly instructors while a supervisor observes. No pressure, no stress—just a gentle opportunity to see what skills they already have and find their perfect starting point.
Why This Matters
Starting at the right level means your child experiences wins from day one, building confidence instead of frustration. It’s also a wonderful chance for you both to meet our team, see our beautiful chloramine-free pool, and get your bearings before regular lessons begin.
Ready to Book?
Check out our step-by-step guide for booking assessments in the Parent Portal!
Free Squirts Trial Class (Under 3 Years)
Why We Offer Free Trials
We understand that first swimming lessons can feel like a big step for little families. Brand new environment, new sensations, new people—that’s a lot for little minds to process! Plus there’s plenty to organise: swim gear, towels, bags, parking, club membership requirements.
Some little ones take to water immediately. Others need a gentle introduction first. If you’d like to “test the waters” before committing, we’d love to offer you a completely free trial class—no pressure, no strings attached.
How to Book
Contact us directly to arrange your no-commitment trial class!
What to Bring
Club Requirements:
- Kids must arrive and leave wearing shoes and clothing (not just swimwear)—it’s a Juniors Club requirement
For Swimming:
- One-piece costume or swim trunks (most comfortable for learning)
- Approved swim nappy (required for all children under 3 or recently toilet trained)
- Swimming cap (club policy—every swimmer wears one!)
Forgot Something? Don’t worry! We sell swim caps, goggles, and approved swim nappies at the pool.
Ready to Take the Plunge?
For Assessments (Ages 3+): Book through our Parent Portal using our easy booking guide
For Free Squirts Trials (Under 3): Contact us directly to arrange your trial
Whether it’s an assessment or trial, this is just the beginning of your family’s swimming story with us. We can’t wait to meet you!
Questions? We love helping families feel completely comfortable before their first visit. Get in touch anytime!
How to Enrol
Ready to start your family’s swimming journey with us? We’re thrilled to welcome you to the In The Deep community! The enrolment process is different depending on your child’s age.
If Your Child Is Under 3 Years
Children under 3 join our parent-child Squirts program—where water discovery and bonding begin! We have four levels: Squirteenies (3-6 months) for the golden window introduction, Lil’ Squirts (6-18 months) for bonding in the water together, Big Squirts (18-36 months) for growing confidence, and Super Squirts (18-36 months, advanced) for skill-based progression.
Getting started is simple. Create your account in our Parent Portal, head to the Students tab and select ‘Enrol in Classes,’ then filter by your preferred day and appropriate Squirts level. Choose your class, add to cart, and we’ll send you payment instructions!
Want to try first? We offer one free trial class for all new Squirts families. Check out our video tutorial for booking on mobile!
If Your Child Is 3+ Years
Children joining us for the first time (or returning after a break) need a quick, free 10-minute assessment so we can find their perfect starting level.
Why we assess: We want your child to experience success from their very first lesson! Our skill-based program means everyone starts exactly where they’ll thrive—whether that’s our gentle Lil Gills class for hesitant beginners or one of our more advanced levels.
Booking your assessment is easy. Create your Parent Portal account, click ‘Booking’ and select ‘Assessment,’ choose your preferred day and time, then add to cart and checkout.
What to expect: One of our friendly instructors will spend 10 minutes in the water with your child—no pressure, just gentle observation of their current skills. A supervisor determines the perfect level, then we’ll explain exactly why we’ve chosen their starting point and what they’ll work on first.
The best part? Assessments are completely free—our gift to ensure the best possible start for your child. Watch our video tutorial for a step-by-step guide on how to book an assessment.
Flexible Timing
Mid-term enrolments are welcome! Don’t worry if it’s not the start of term—we charge pro-rata fees based on remaining weeks, so you can start whenever you’re ready.
Questions About Enrolment?
Not sure which path is right for your child? Our team is here to help! We love guiding families to their perfect starting point in our swimming community.
Ready to get started? Whether it’s Squirts or an assessment, we can’t wait to welcome your family to In The Deep.
How to Create an Account
Your Parent Portal account puts everything you need for your child’s swimming journey right at your fingertips—from booking lessons and managing payments, to tracking progress and staying updated on important information.
Why Create an Account?
Everything in one place. Book classes, manage payments securely, track your swimmer’s progress, and receive important updates—all from your computer or mobile device. Our portal is designed for busy families. We’ve made it simple.
Creating Your Account
Getting started is easy. Head to our Parent Portal and click “Click to Begin,” then select “Create Account.” Enter your email address and follow the prompts to complete your information.
Important tip: Say “Yes” to receiving updates about your enrolments—this ensures you’ll get important lesson information, schedule changes, and payment reminders.
Complete your setup. Review our policies and procedures (questions? Just ask!), add your swimmer’s details including any important medical information, then set up your payment preferences by selecting “Manage Payment Options” from the Payments tab.
That’s it! You’re ready to book lessons and manage your family’s swimming journey.
Download Our Mobile App
Manage your account on the go with our mobile app, available for iOS (10.0 or newer) and Android (4.4 or newer).
How to download: Find us in the iOS App Store or Google Play Store, or use the download links in your Parent Portal’s left-hand menu.
Setting up the app: Open the app and enter “In The Deep” as the account name, then click SUBMIT. Choose “Log In” and use the same email and password from your web portal.
Now you can manage everything right from your phone.
Need Help?
Forgot your password? Click “Forgot Password,” enter your email to receive a reset link, and follow the instructions to create a new password.
Still having trouble? Email us at info@inthedeep.com.au and we’ll help you get set up.
First Visit to In The Deep
We’re super excited to welcome you to our In The Deep family! Your first visit is the beginning of an amazing swimming journey, and we want to make sure it flows as smoothly as possible. Here’s everything you need to know to make your first splash with us absolutely swimmingly!
How to Find Us
We’re located in The Juniors Fitness Club, Level 3, 558 Anzac Parade, Kingsford.
Getting There: The club entrance is on Anzac Parade, directly opposite the Light Rail station (super convenient!). Take the lift or escalators up to Level 3 where our pool is located. Parking is available on Anzac Parade past the club – just head right as you pass the Light Rail Station, and club members can use the underground parking just to the right of Reception.
Entering the Club
The Juniors Club operates under the Registered Clubs Act, which just means they need to check a few details when you arrive – don’t worry, our team will guide you through everything! Water we talking about exactly? Just some quick ID checks to keep everyone safe and sound.
For New Student Assessments: Let reception staff know you’re here for a swim assessment (not yet enrolled in classes yet). You’ll need to show ID to enter – totally normal! Staff will direct you straight to the pool area, and when you reach Level 3, let the Fitness Centre staff know you’re here for a Swim Assessment and they’ll point you in the right direction.
For Your First Lesson: All adults entering the club need to be members – we recommend allowing a bit of extra time to sign up at your first lesson because it’s quick and easy! Let the Level 3 Fitness Centre staff know you’re here for a Swimming Lesson and they’ll help you navigate to where you need to be.
Finding Us at the Pool
Once you’re in the pool area, look for our Customer Service Desk on the left hand side – that’s where our friendly team will be waiting to help you dive right into this exciting swimming adventure! We’re always current on what’s happening and ready to help you make waves in your swimming journey.
What to Expect
We know first visits can feel a little overwhelming, but there’s no need to feel out of your depth – we’ve got everything under control! Our team will walk you through our approach, answer any questions that bubble up, and make sure you feel completely at ease. After all, when families feel relaxed and supported, that’s when the real magic happens in the water.
Questions about your first visit? Don’t hesitate to reach out – we’re here to make sure your first experience is absolutely fin-tastic!
What to Bring to Your Lesson
Here’s what you and your child need for swimming lessons at In The Deep.
The Essentials
Swimming costume or togs – One-piece for girls, swim trunks or jammers for boys
Swimming cap – Required for all swimmers (available for purchase at the pool)
Swim nappies – Required for children under 3 or recently toilet trained
Goggles – Depends on your level (see below)
Towel – For after the lesson
Swimming Caps (Required for Everyone)
All swimmers wear caps at In The Deep. Caps keep hair out of faces during learning, help swimmers stay warmer, keep our water cleaner, and create consistency for everyone.
Need a cap? We sell a range to suit all needs—from gentle polyester for sensitive heads to durable silicone for regular swimmers. Our staff are happy to help you choose.
Swim Nappies (Under 3 Years)
All children under 3 years or those toilet trained for less than 6 months need approved swim nappies with thick bands around the legs.
Important: Regular disposable nappies absorb water and lose their shape. Only approved swim nappies work in the pool.
Need swim nappies? We sell approved swim nappies at the pool.
Goggles (Level-Dependent)
Thanks to our advanced water purification system, our pool is free from the harsh chloramines that cause stinging eyes in traditional chlorine pools.
Our approach to goggles:
Squirts programs: Goggles aren’t recommended—we want little ones comfortable underwater naturally first, without relying on equipment.
Tails and beyond: Goggles are welcome! They help with underwater vision as we continue building skills. We still practice some activities without goggles to maintain confidence.
Need advice? Chat with our staff before purchasing—we’ll help you choose the right pair for your child’s level.
Swimwear (Keep It Streamlined)
What works best: One-piece costumes, swim trunks, jammers, or short to medium board shorts.
What to avoid: Wetsuits (add unwanted buoyancy), loose rash shirts (create drag), and long board shorts (too much fabric restricts movement).
Why streamlined matters: Children are learning how their body moves and floats in water. Streamlined swimwear helps them develop natural body awareness and proper technique without interference.
Forgot Something?
We sell essentials at the pool—swimming caps, goggles, and approved swim nappies. Our team is always happy to help.
Equipment We Use at Swimming Lessons
The best equipment? The water itself. We believe learning to float and feel the water naturally is fundamental to real swimming skills—so we keep our equipment simple and purposeful, never letting anything interfere with that essential connection.
Why We Don’t Use Flotation Devices
We want your child to develop genuine water confidence and swimming skills, not dependence on flotation aids. When children rely on floaties, arm bands, or other flotation devices, they don’t learn proper body position or develop the natural feel for buoyancy that makes them truly safe in water.
Want to learn more? Read our blog post: “Is Your Child Really Safe With That Flotation Device?” for a deeper look at our philosophy.
What We Do Use (And Why)
Pool Noodles
Perfect for beginners who need gentle support while learning to float. We use them for playful activities like horsey rides and motorboat games that build water confidence while keeping lessons fun and engaging.
Pool Toys
Sometimes children need extra motivation to venture into deeper water or try new skills. We choose toys that encourage movement and exploration, making lessons feel like play while building important capabilities.
Swimming Rings
These encourage children to practice going underwater and build confidence in submersion skills. They create achievable goals that motivate progress and make underwater exploration exciting rather than intimidating.
Kickboards
Kickboards support proper body position while children focus on developing strong leg technique. By isolating one skill at a time, children can build solid foundations without becoming overwhelmed.
Fins
We only introduce fins at advanced stroke levels (Wings and Squads). Young children need to feel the water with their feet first to develop strong, natural kicking technique. Once proper form is established, fins help refine and strengthen their strokes.
Our Equipment Philosophy
Every piece of equipment we use has a clear purpose—to help your child develop real swimming skills, build genuine confidence, and progress toward independent swimming. Our expert teachers know exactly when and how to use each tool for optimal learning.
The goal? To gradually help children become independent, confident swimmers who rely on their own abilities and growing comfort in the water, not on equipment.
Questions About Our Teaching Methods?
We’re happy to discuss our approach and explain why we do things the way we do. Understanding our methods helps you feel confident in your child’s swimming education.
Level Up With Ribbons
Every ribbon represents a milestone in your child’s swimming journey. Our ribbon system celebrates achievement while tracking meaningful progress through our program.
How Our Ribbon System Works
Three ribbons per level. Each ribbon represents mastering a key skill that builds toward confident, capable swimming.
Assessments happen throughout the term. There are no special test days. Your child’s teacher watches for readiness and calls over a Supervisor when they’re ready to demonstrate a skill. It’s a natural, stress-free process—children are simply showing what they’ve learned during regular class time.
Supervisors conduct assessments. Our trained Supervisors ensure every child meets our consistent standard with fair, encouraging assessments that celebrate effort and achievement.
Why This System Works
Each ribbon rewards genuine progress and effort—that moment of pride is valuable for building confidence. The system gives children clear goals to work toward while maintaining consistent teaching standards throughout our swim school.
The best part? Assessments happen when your child is ready, not based on calendar dates. No pressure, just natural progression at their own pace.
When Your Child Completes a Level
When your child earns all three ribbons, they’re ready to progress to the next level. You’ll receive a congratulations email, and they’ll move up to continue building their skills.
What happens next? Our team will help you transfer to an available class in their new level. If there’s no immediate space, your child can stay in their current level while waitlisted. They’ll continue practicing their skills until the perfect spot opens up.
Progress You Can See
Watching your child earn ribbons and progress through our program is one of the most rewarding parts of the swimming journey. Every ribbon represents hours of practice, growing confidence, and developing water skills that will last a lifetime.
Questions about our progress system? We’re happy to explain how we help every child succeed.
What Can I Buy at the Pool
Forgot something or want to upgrade your gear? Our deck staff can help you purchase swimming essentials right at the pool.
Swimming Caps (Required for Everyone)
Swimming caps are required for all swimmers. They keep hair out of faces during learning, help children stay warmer, and keep our pool water cleaner.
Polyester Caps – $16.00
Soft, gentle material that’s comfortable for sensitive heads and kind to hair.
Silicone Caps – $16.00
Durable silicone that’s long-lasting and helps keep water out of ears.
Latex Caps – $2.00
Thin rubber cap that’s a budget-friendly basic option.
Goggles (Level-Dependent)
Thanks to our advanced water purification system, our pool is free from harsh chloramines that cause eye irritation. Our staff can help you choose the right goggles for your child’s level and face size.
Vorgee Small (Size 2-8) – $21.00
For younger swimmers with smaller faces.
Vorgee Large (Size 4-12) – $27.00
For older swimmers with larger faces.
Engine Goggles – $37.00
Race-quality goggles for stroke development and squad levels.
Swim Nappies (Required Under 3 Years)
Required for all children under 3 years or those toilet trained within the last 6 months.
Waterlings Swim Nappy – $49.00
Reusable swim nappy with protective band that prevents leaks. Environmentally friendly and adjustable for proper fit.
Waterlings Wet Bag – $24.00
Waterproof bag for carrying used swim nappies and wet swim gear home.
Nappy & Wet Bag Bundle – $70.00
Save $9 when you purchase both together.
Need Help Choosing?
Our staff can advise on what works best for different ages, swimming levels, and individual needs. Just ask at the pool.